Murphy Insurance Solutions ("Murphy Insurance Solutions," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request information, or communicate with our team.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
1. Information We May Collect
Depending on how you interact with our website or services, we may collect information such as:
- Name
- Telephone number
- Email address, if voluntarily provided
- Mailing address, if voluntarily provided
- Information related to your insurance inquiry
- Information you provide through website chat or contact tools
- Appointment or consultation information
- Device, browser, IP address, and website usage information
- Advertising and referral information, such as UTM parameters
We ask that you do not provide sensitive personal, financial, medical, or government identification information through an unsecured website chat unless specifically requested through an appropriate secure process.
2. How We Use Information
We may use information collected through our website to:
- Respond to questions and insurance inquiries
- Provide requested information about insurance products
- Schedule and manage consultations
- Communicate with you regarding your inquiry
- Provide customer service and follow-up
- Operate, maintain, and improve our website
- Measure advertising and website performance
- Prevent fraud, misuse, or security incidents
- Comply with legal, regulatory, and carrier requirements
3. SMS and Text Messaging
If you provide your mobile phone number and consent to receive text messages from Murphy Insurance Solutions, we may send messages related to your inquiry, appointment, requested information, or ongoing communication with our team.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for assistance.
Consent to receive text messages is not a condition of purchasing any product or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We May Share Information
We do not sell your personal information.
We may share information when reasonably necessary with service providers that help us operate our business, including technology, website hosting, CRM, scheduling, communications, analytics, advertising, and insurance-related service providers.
These providers may only receive information reasonably necessary to perform services on our behalf.
Information may also be disclosed when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, users, or business.
5. Insurance Carriers and Insurance Services
If you choose to pursue an insurance product, additional information may be collected and provided to insurance carriers, underwriting organizations, or other insurance-related parties as necessary to evaluate eligibility, obtain quotes, submit applications, or service insurance policies.
Information submitted during an insurance application may be subject to additional privacy notices provided by the applicable insurance carrier.
6. Cookies and Analytics
Our website may use cookies, pixels, analytics technologies, and similar tools to understand how visitors use our website, measure marketing performance, and improve the user experience.
These technologies may collect information such as your browser, device type, IP address, pages visited, referring website, advertising campaign information, and actions taken on the site.
You may control or disable cookies through your browser settings, although certain website features may not function properly if cookies are disabled.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected, provide services, comply with legal or regulatory obligations, resolve disputes, and maintain appropriate business records.
9. Your Choices
You may request that we update or correct certain personal information you have provided to us.
You may also request that we stop marketing communications. To stop SMS messages, reply STOP.
Certain information may need to be retained when required by law, regulation, insurance carrier requirements, or legitimate business recordkeeping obligations.
10. Third-Party Websites
Our website may contain links to websites or services operated by third parties. Murphy Insurance Solutions is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
11. Children's Privacy
Our website and insurance services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through this website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact:
Murphy Insurance Solutions
Scott Murphy
2 Summertide Dr
Phenix City, AL 36869
Phone:
(978) 995-2328